There were no issues with the printer while it was running bit W8. This might require remote access of the computer to fix this issue. I request you to talk to HP support. They might have multiple options to help you with this. To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Sandytechy20 I am an HP Employee. Thank you so much for your help, Shlomi! Didn't find what you were looking for? Ask the community. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for. Search instead for. Did you mean:. Need Windows 11 help? Check documents and videos on compatibility, FAQs, upgrade information and available fixes. Windows 11 Support Center. Create an account on the HP Community to personalize your profile and ask a question. Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. It has been a while since anyone has replied.
Simply ask a new question if you would like to start the discussion again. We would like to share some of the most frequently asked questions about Instant Ink. All forum topics Previous Topic Next Topic. Level 1. Message 1 of HP Recommended. Operating System: Microsoft Windows 8. Step 3: Launch the driver updater on your computer screen and click on the Scan button from the left pane. Step 5: Once the scanning is done, it displays a detailed list of outdated drivers.
You can also update other outdated drivers along with the HP P printer driver then click on the Update All button instead. There you have the latest version of printer drivers on your Windows PC. Getting printer driver is unavailable error message while trying to print documents? If yes, then you need to download the most compatible drivers to resolve faulty driver issues. To get the most compatible version of drivers, you can visit the official website of the manufacturer.
Here is how to execute this method:. Step 5: Input your product name in the search box for which you wish to update drivers. If not, then click Choose a Different OS and select the correct version of the operating system.
Step 8: Now, make a click on the Download option adjacent to the driver setup file. Once the process is completed, then double click the driver setup file and comply with the on-screen instructions to get the corresponding drivers installed on your computer.
Updating the printer drivers helps you fix printer not responding error. Another way to update printer drivers on Windows is using Device Manager. It is a Windows in-built utility program that displays a graphical view of the installed hardware on your computer system. Step 2: This will open the Run Dialog box, where you need to type devmgmt. Step 5: Now, the next window will display the two options, you need to choose the one that says Search Automatically for Updated Driver Software.
Wireless and WiFi drivers allow you to print through wireless networks and Bluetooth. Pcl5 and pcl6 driver allows users to format pages on the printer. Universal driver allows printing from all compatible devices. In such cases, running the utility diagnostic driver can solve these types of problems. You may also find some other issues like lights blinking or error lights, indicating lack of drivers or corrupted drivers.
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