A recent hardware or software change might have caused this. If your computer stopped responding, restarted unexpectedly, or was automatically shut down to protect your files and folders, choose Last Known Good Configuration to revert to the most recent setting that works.
If a previous startup attempt was interrupted due to a power failure because the power or reset button was pressed, or if you aren't sure what caused the problem, choose Start Windows Normally. This last option is automatically highlighted and if left alone, counts down and restarts endlessly, coming back to the above message each time. Last Known Good Configuration does the same. Microsoft will continue to maintain Internet Explorer as a separate update.
Note: SP3 requires a minimum of 1. For more, see the Troubleshooting section below. If using Microsoft Update is not an option for you e. Search Microsoft Support. For more information, click the following article number to view the article in the Microsoft Knowledge Base:. If you have a third-party wireless network adapter, make sure that it is supported If you have a third-party wireless network adapter, make sure that the device is supported by Windows XP SP3, or make sure that the manufacturer of your wireless network adapter has new drivers available that support Windows XP SP3 before you perform the installation.
If you are not sure, contact the manufacturer of your wireless network adapter. If you are running antivirus software, disable it Warning This workaround may make a computer or a network more vulnerable to attack by malicious users or by malicious software such as viruses. We do not recommend this workaround but are providing this information so that you can implement this workaround at your own discretion. Use this workaround at your own risk. Although disabling your antivirus software is not usually recommended, some antivirus software prevents certain system files from being changed.
To make sure that you can successfully install Windows XP SP3, temporarily disable your antivirus software including any antispyware and third-party firewall programs. To do this, right-click your antivirus program icon, and then click Disable. The antivirus program icon typically appears in the lower-right corner of the computer screen. Note An antivirus program is designed to help protect your computer from viruses. You must not download or open files from sources that you do not trust, visit Web sites that you do not trust, or open e-mail attachments when your antivirus program is disabled.
For more information about computer viruses, click the following article number to view the article in the Microsoft Knowledge Base:. After you make sure all prerequisites are met, go to the "Recommended steps before you install Windows XP SP3" section. Perform a full backup of the files that you have on your computer to an external location We recommend that you perform a full backup of the files that you have on your computer to an external location, such as an external hard disk, DVD, CD, USB flash drive, or network folder.
You can use the Backup and Restore Wizard to back up documents, pictures, and other files. For more information, visit the Microsoft Help and Support Center Web site, and see the "Backing up files and folders" section or view the following knowledge base article:.
This helps you repair your setup if the installation fails. To create an Automated System Recovery set by using Backup, follow these steps:. Open Backup. By default, the Backup or Restore Wizard starts, unless it is disabled. Follow the instructions that appear on your screen. Your PC Bios settings will be displayed.
Find boot menu. Press the Enter key at this screen. Consider creating a separate partition at this screen. Do this by pressing the "C" key and defining the size of the partition. Select your desired partition for installation of Windows XP. Press the Enter key. Choose to format the partition. Choose NTFS quick for best results. Run Setup. After formatting, Setup will start copying files on to the hard disk.
Install Windows. You can see the progress of the installation in the progress bar on left panel. Select desired language and regional settings, when prompted by Setup. Enter Windows the key from your disk. This usually comes with Windows Installation disk, written behind the pack.
You can also buy a key online from Microsoft. Type a name for your computer. If you wish, you can also type a password to login - otherwise you can leave it empty. Select time and date settings and time zone according to your country.
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