Hope this helps! Adobe Support Community. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Show only Search instead for. Did you mean:. Cloud files not syncing; desktop app stuck on "Getting storage information". Issue: Changes made in "Your Work" tab of desktop app do not sync to assets. In the desktop app, clicking the cloud icon in the toolbar shows an unmoving progress bar stuck on "Getting storage information.
I'm not having any internet connectivity issues I'm well under my storage quota There are no reported outages on status. Cloud storage web assets , Collaboration , File sync. Follow Report.
As fixing Windows stuck with "Getting Files Ready" error may cause file loss during the process. So, it's important that you restore those vital files in advance. To restore and export your data for the stuck computer with "Getting file ready" message, reliable data recovery software - EaseUS Data Recovery Wizard Pro with Bootable Media is able to help.
Here are the steps:. Then, create a WinPE bootable disk of EaseUS data recovery software, which will help you access your hard drive data without booting into Windows. Step 2. Press F2 when you start your PC. It will allow you to run EaseUS data recovery software and recover data without Windows.
Step 1. Select the disk where you want to recover data and click the "Scan" button. Let the software scan the selected disk to find all the files and folders. Step 3. You may re-send via your profile. Had Win 10 on it when purchased. Worked fine until decided to upgrade itself to a newer version of Windows 10 over the air. After that remained bootable but stopped responded on anything after fully loaded on first mouse click, would just hang on any action through the UI, though mouse was remaining movable.
Restoration to Win 8. Factory reset didn't work either - problem detected, won't go any further that that. Removing USB media at this point triggers no reaction. Use Win 10 rev. Re-partition the internal flash drive actually the install does it automatically - splits the clean single space into 4 partitions, one main and 3 service.
One sure observation I made was that the percentage at which it stopped depends on how the installation was supplied to the USB flash drive. I'm in Ukraine so sending the unit to Intel is not an option. But the stick cannot be "windowized" and it's a problem for me.
I booted the stick and it began the welcome process in windows. View solution in original post. Upgraded to windows 10, but desktop froze after a few minutes. F8 option to revert to windows 8.
Managed to get win 10 activated, so I could do a clean install without serial. Balanced power option in bios, with usb stick, keyboard and mouse connected to a non-powered 4-port USB hub. All resulted in a hang on "Getting files ready".
Under a backtracing, I found out that Rufus reverts settings after I load the. Install went through without a problem. A bit slow on some portions of "getting files ready", but fast after that. The freeze issue is most likely caused by write cache on the internal eMMC storage according to another thread here, so I have deactivated that now that I have windows 10 up and running.
Mine was purchased about a month ago specifically, on November 26 but after a few unsuccesful trials to install the update Windows 10 version , I communicated with Intel, they opened a Support Service Ticket and they advised me to return the Stick and replace it with a new, sealed one. I followed their advice and when I received the new Stick, the problem was simply repeated and the installation failed again. What to do if you can't open the Battle.
Addressing issues when Battle. Skip to Main Content. Overwatch League. Log In. My Tickets. Contact Support. Stuck on Starting the Battle. Relevant Products:. Common Problems Battle. Try plugging your computer directly into your modem.
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