Thank you! Any more feedback? The more you tell us the more we can help. Can you help us improve? Resolved my issue. Clear instructions. Easy to follow. No jargon. Pictures helped. Didn't match my screen. Incorrect instructions. Too technical. Not enough information. Not enough pictures. Any additional feedback? Submit feedback. Thank you for your feedback! But which to select? I started googling From googling, I figured out that my chipset was of the series family. Which helped me better determine which of the drivers in Device Manager listed under the "Let me pick from a list of available drivers on my computer" option I might be able to substitute for the missing driver.
I noted if I got close, it would install the driver, move it from Other Devices to Universal Serial Bus Controllers, and give me a Code 10 device cannot start. But still no functionality. As I stared in despair at Device Manager, I finally noticed the reason it was giving for the problem upon uninstalling the driver, and then clicking on Scan for Hardware Changes - to reset the device info displayed, if you will : Code I googled that, and found it indicated: The device driver may have become corrupted.
I never thought to look at the situation through that lens I thought rather that the driver was gone. But that perspective did fit why I was able to regain functionality when I was able to restore back to before the critical Windows Update. And it fit my plea to you about how it would be nice if there was the ability to rollback the driver, which was greyed out. That made me decide to peruse the other tabs there in Device Manager what else had I missed?
Then, I really started googling Perhaps, I thought, there is an older version of the driver in my computer somewhere so I may attempt the desired rollback. So I did a search for usbxhci. Functionality restored! Thank you for all the assistance you were able to proffer. Every little bit that I went thru , I believe, got me to my solution. View solution in original post. Please try the steps recommended below.
Open Device Manager. Turn off the Allow the computer to turn off this device to save power option, and click OK button. This includes hubs, thumb drives, printers, and cameras. In Windows, search for and open Device Manager. The Device Manager window opens. Double-click Universal Serial Bus Controllers to expand the list. Click OK to confirm. Close Device Manager and restart the computer. If the USB device that is having problems came with software and it was not previously installed, install the software now, following the manufacturer instructions.
Reconnect the USB device that was having problems and test it to see if it works. Now find and expand Universal Serial Bus controllers. Now right click on USB drivers and click Uninstall. For added protection, back up the registry before you modify it.
Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:. If the DisableSelectiveSuspend registry entry is present, double-click it. If it is not present, create the entry. To create the entry, follow these steps:. Symptoms USB devices attached to the same hub are very slow or completely unresponsive.
Cause While multiple devices that are attached to the same hub are going into selective suspend, one of the devices on the hub can receive a wake request. Workaround Try these methods to work around this problem. In the Open box, type devmgmt. Device Manager opens. Expand Universal Serial Bus controllers. Note You might have to scroll down the list to find this item. Method 2 Restart the computer Try restarting the computer.
Method 3 Disable Selective Suspend feature If the first two methods did not work for you, you can disable the Selective Suspend feature. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base: How to back up and restore the registry in WindowsTo disable the Selective Suspend feature, follow these steps: Click Start, and then click Run.
Otherwise, I wouldn't have had any problems. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse. Details required :. Cancel Submit.
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