See attached image. There is a new release Version: 2. In the application, in the top left, click on "Vonage Business". In the drop down, select "Check For Updates".
Sign In. View This Post. March 25, at AM. Yesterday when I opened the app it said "Softphone failed to start" and it's been that way ever since. David, I will message you privately regarding this issue. David, I've sent another private message relative to this issue. I hope this helps anyone stuck with the same issue. Mine too, they fixed the bug in the software.
I got the same issue today. Please help! Restart vonage app.. Having the same issue since yesterday. Hi, I have the same issue since 1 week. Log In to Answer. Related Questions Welcome to Your Community! Number of Views 3. Number of Views 7. Number of Views 2. Number of Views 4. Nothing found. If your payment method is a credit or debit card, you can also update this information using the Automated Payment Hotline. When the feature is on, it remains on until you turn it off.
Your Voicemail is turned on as soon as your Vonage service is activated, even if your Vonage adapter is not yet set up. The first time you call Voicemail, you will be prompted to set your PIN and record your greeting.
You can change these at any time. Some Voicemail changes are done on the phone. Other changes such as your Ring Count can be set in Online Account. Use our International Calling Rate Tool to view the rates to call landlines and mobiles in a specific country based on your calling plan.
If you are unsure what calling plan you have, sign in to your Online Account to find this information. Before you add another voice line or change your current calling plan, review our list of available calling plans. While you can add or change to most calling plans in your Online Account, there are some instances where you must Chat or Call Us for assistance. To place a call to an international location, use the following dialing instructions.
Refer to International Country Codes , if needed. To sign in to your Online Account , you need your Username and Password. If you have forgotten your Username, use your digit Vonage phone number instead. If you have forgotten your Password, you can reset it.
You can find updates on the progress of your number transfer to Vonage in your Online Account. If additional information is needed to complete the number transfer or if an issue is encountered, you will be directed to the resource resolve. It takes up to ten business days to complete the number transfer to Vonage once your Number Transfer Authorization NTA form has been completed and submitted. Be certain to have a bill from your current phone provider to help you complete the form accurately and prevent any delay in completion of the number transfer.
Before you transfer your phone number to Vonage, contact your DSL Internet service provider to request they convert your DSL service to stand-alone service. If the stand-alone service is not set up before your transfer completes, you will lose your Internet service and the ability to make phone calls.
Check number tranfer status in your Online Account to obtain the date the transfer will complete. When you transfer a phone number to Vonage, you are assigned a Temporary Virtual Number that is removed when the transfer is complete.
Because you have a temporary number, you can make and receive calls as soon as you set up your Vonage adapter. Sign in to your Online Account to view your Temporary Virtual Number and check the status of your number transfer.
See Extensions App for details on how to use. You can also visit the Help Center within the app. See Vonage Mobile App for details on how to use. You can add a second voice line to your Vonage service through your Online Account. The cost for your additional line depends on the calling plan that you choose. See Compare Calling Plans for descriptions and pricing of our various plans.
You can order a new adapter when you add an additional phone line. If you need to replace a defective Vonage adapter, Chat or Call us for assistance at Call: to make a payment, check your account balance or update your credit card.
Hours of operation: Monday - Friday 9 a. ET Saturday 9 a. ET Closed Sunday. Join our Community to exchange tips and ideas with other customers on how to get the most out of your Vonage service. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors.
If you subscribe to plans with monthly minutes allotments for example, U. The number transfer process takes approximately 10 business days from the time you confirm your transfer request. Alarms, TTY and other systems may not be compatible. Search related threads. Remove From My Forums. Answered by:. Archived Forums. Windows 7 Hardware Compatibility. Sign in to vote. Monday, March 22, PM. A new window appears, click on "Start the program". Regards, Linda. Wednesday, March 24, AM.
Saturday, April 3, AM.
0コメント